Dark Souls™ - The Board Game has been developed by Steamforged Games Ltd with full support and licence from BANDAI NAMCO ENTERTAINMENT S.A.S.
Products presented on this page and during the campaign may be subject to change in order to meet the expectations of the BANDAI NAMCO ENTERTAINMENT S.A.S. licence agreement.
By pledging you acknowledge that the final look and contents of the pledges may change and differ from what is presented at the start of the campaign.
We are fully aware of potential delays that may happen with products that are produced in China - the common ones being production, shipping, and customs delays. We have estimated the delivery for April 2017 but please understand this is only an estimate. Due to the global logistics involved in shipping, some regions may receive their pledges sooner than others. We have prepared as much as possible with our production however, we will refund pledges if for some unforeseen reason the game cannot be delivered at all.
Refunds may be given within 60 days of purchasing including fees. After this time refunds may be given minus payment processing fees due to us not being able to claim them back after 60 days.
If we have begun the packaging and shipment stages of the project (around 6-8 weeks before the actual shipping date) we are unable to refund at this stage.
Refunds within 60 days are reversed via Stripe to your credit/debit card. Refunds after 60 days of the campaign ending are processed via PayPal only. Refunds will be processed in GBP for the amount received, excluding any applicable fees dependent on the day at which the refund is processed as detailed above. If you do not confirm your shipping and pledge details within 10 weeks of our notification via email to confirm it will be treated as abandoned. We will however look at each case sympathetically and try our best to satisfy each customer.
By pledging you agree that our responsibility to you is for shipping your order as entered into the pledge management system. You are responsible for import or other duties that may be payable to relevant tax authorities. You also accept that you are fully liable for incorrect shipping details and will risk your pledge being unable to be delivered or lost in transit.
We are unable to ship to PO Boxes.
If you do not accept the proposed terms please do not pledge and wait for the global general release.