We will collect and process the following data about you:

  • Information you give us;
  • Information we collect about you; and
  • Information we receive from other sources.

Information you give us

This is information about you that you give us by filling in forms on our site or when you engage with us at events or by corresponding with us by phone, e-mail, social media or otherwise. It includes information you provide when you register to use our site or otherwise engage with our community (for example as a volunteer on our pundit programme), subscribe to receive information (for example our newsletter or information about our products), search for a product, place an order on our site, participate in discussion boards or other social media functions on our site, enter a competition or tournament, promotion or survey (in each case whether online or not), and when you report a problem with our site.

The information you give us may include your title, name, address, e-mail address and phone number, financial and credit card information, personal description and photograph and location.

Information we collect about you

With regard to each of your visits to our site we will automatically collect the following information:

  • technical information, including the internet protocol (IP) address used to connect your computer to the internet, your login information, browser type and version, browser plug-in types and versions, operating system and platform, screen resolution.
  • information about your visit, including the full Uniform Resource Locators (URL) which the file was requested from, the name of the file, date and time of requirement, clickstream to, through and from our site (including date and time), products you viewed or searched for, page response times, download errors, access status (e.g. file transfer, file not found), length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, the transferred data amount, and any phone number used to call our customer service number.

Information we receive from other sources

We are working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies).