Ask the oracle
Returns and Refunds
Can I return Kickstarter rewards?
How do I return an online order?
My Kickstarter rewards were returned to you, what do I do?
I've received a damaged or faulty item, what do I do?
One of my miniatures is warped, what do I do?
An item is missing from my order, what do I do?
My order isn't showing in my account, what do I do?
When will my Kickstarter rewards arrive?
When will my online order arrive?
Will I get a tracking number for my order?
Can I combine online orders?
Why don't you ship to my country?