I've received a damaged or faulty item, what do I do?
Sorry to hear that! We want to get that sorted for you right away. As soon as you discover a fault, please contact SFG Support with the following info: Your order number What item(s) are damaged …
One of my miniatures is warped, what do I do?
Each miniature goes on a journey from manufacturing to your door. As they travel, the temperature changes they go through can sometimes cause a miniature to warp. For a quick and easy way to fix this …
An item is missing from my order, what do I do?
Sorry to hear you're missing an item. Before getting in touch with SFG Support, you may want to check the following: Your items could have been sent in separate parcels. It's worth checking your emai…