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Delivery
Delivery Cut Off Dates
For the best chance of delivery before the 24th of December, make sure you get your orders in before these key cut off dates:
UK - December 19th
EU - December 16th
US - December 16th
All Products Excluding Guild Ball
For Guild Ball product delivery, please see further down this page.
Orders typically take between 3-5 working days to deliver from our regional distribution centres.
Warmachine:
As Warmachine products are often produced to order, these fall outside of our usual shipping guidelines of 3-5 working days and additional time should be allowed for these orders to arrive - please let us know if you have waited more than 28 days for an in-stock item.
From Our USA Warehouse
|
DELIVERY COUNTRY/REGION |
DELIVERY COST |
|
USA* |
$14.95 Free delivery on orders over $130 (excluding Guild Ball products) |
|
Canada |
$24.95 Free delivery on orders over $130 (excluding Guild Ball products) |
* Some USA states are excluded from $14.95 delivery and may cost more. The relevant delivery cost will be applied during checkout.
From Our UK Warehouse
|
DELIVERY COUNTRY/REGION |
DELIVERY COST |
|
UK Standard (mainland) |
£5.99 Free delivery on orders over £80 (excluding Guild Ball products) |
|
Norway, Switzerland |
£19.99 |
From Our EU Warehouse
|
DELIVERY COUNTRY/REGION |
DELIVERY COST |
|
Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Netherlands, Poland, Spain, Sweden |
€19.95 Free delivery on orders over €100 (excluding Guild Ball products) |
|
Estonia, Lithuania, Luxembourg, Portugal, Romania, Slovakia |
€24.95 Free delivery on orders over €100 (excluding Guild Ball products) |
Guild Ball Product Delivery
All Guild Ball products are shipped separately to other products on our site.
If you purchase both Guild Ball and other products then the delivery costs will be stacked.
Guild Ball products can be delivered to other regions outside of our normal delivery regions (listed below). If you have products in your cart that have a conflicting delivery country then you will not see a delivery option during checkout. In this instance, please remove the non-Guild Ball products in order to continue the checkout process.
Guild Ball deliveries may be subject to customs and import duties for which the customer will need to be aware of and be willing to pay in order to receive the order.
|
DELIVERY COUNTRY/REGION |
DELIVERY COST |
| USA* |
$10.99 Free shipping on orders over $200 |
| Canada |
$10.99 Free shipping on orders over $200 |
|
EU Austria, Belgium, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Spain, Sweden
Norway, Switzerland
|
€9.99 Free shipping on orders over €200
€10.99 Free shipping on orders over €200
|
|
UK Guernsey, Isle of Man, Jersey, United Kingdom |
£6.35 Free shipping on orders over £200 |
|
Rest of World (exclusive to Guild Ball) Australia, Brazil, Japan, Mexico |
$10.99 Free shipping on orders over $200 |
Notes
Once you’ve placed an order, it won’t be possible to change the shipping address because our systems are automated with little time available to make changes. Please reorder using the correct address and contact us to cancel the order with the incorrect address.
Checking
When your order arrives, make sure the number of packages matches your delivery confirmation and the package isn’t damaged. Any damage or missing items should be noted on the courier’s delivery documents.
P.O. Box Delivery
Sadly, we’re not able to deliver to P.O. Box addresses. If an order if placed using a P.O. Box address you may be liable for the delivery return charges.
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